(4.7 / 5)1845+ Ratings

Pottery Barn Kids Reviews

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Overall Rating

4.7
11 Reviews
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About Pottery Barn Kids

Potterybarnkids.com is a retailer specializing in furniture, bedding, and toys for children and babies. The brand is known for its quality-crafted collections that are designed to delight and inspire. Their product range includes items to furnish nurseries and kids' rooms, such as cribs, beds, dressers, and playroom essentials. They also offer a wide variety of bedding sets, decorative accessories, and personalized gifts. Services include a baby registry, where expectant parents can select items they need for their new arrival, and curbside pickup for convenience. The company emphasizes products that contribute to a healthy home environment, with many items being GREENGUARD Gold Certified for cleaner indoor air.

Pottery Barn Kids Pros & Cons

Pros:

  • Quality Products: Pottery Barn Kids is known for its high-quality, well-crafted collections that are designed to delight and inspire.
  • Variety of Items: They offer a wide range of items including nursery furniture, bedding, toys, and accessories.
  • Customer Service: Some customers have reported positive experiences with friendly and helpful staff, although this is not consistent across all reviews.

Cons:

  • Customer Service Issues: Many customers have reported poor customer service, including difficulties with resolving issues, long hold times, and unhelpful representatives.
  • Delivery Problems: There have been numerous complaints about delayed or incorrect deliveries, with some customers waiting several weeks or even months for their orders.
  • High Prices: Consumers often mention that the prices are high, which can be a significant drawback for many customers.
  • Website Issues: Users have reported difficulties with the website, including few filters, no reviews, and issues with applying promo codes or reward certificates.

Overall, while Pottery Barn Kids offers high-quality products, the inconsistent and often poor customer service, along with delivery issues and high prices, are significant drawbacks.

Pottery Barn Kids Coupon & Discount Codes

30% Off $2000 or more, 25% Off $1000 ore more, 20% Off $100 or More, 15% Off up to $100

Verified 6 days ago1740 Uses
30% OFF

Save up to 25% off your order

Verified 4 days ago580 Uses
25% OFF

Free Shipping on orders $79+

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Pottery Barn Kids Customer Reviews (11)

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Birgit Vogler
Birgit Vogler
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Feb 14, 2023
Katherine Norris
Katherine Norris
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Feb 12, 2023
Catena Ferrari
Catena Ferrari
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Feb 11, 2023
Juliane Ackerman
Juliane Ackerman
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Feb 10, 2023
Adelinda Rizzo
Adelinda Rizzo
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Feb 9, 2023
Jessica Burger
Jessica Burger
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Feb 9, 2023
Katja Peters
Katja Peters
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Feb 9, 2023
Phoebe Robertson
Phoebe Robertson
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Feb 8, 2023
Marziyet Aslakhanov
Marziyet Aslakhanov
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Feb 7, 2023
Gregory Dion
Gregory Dion
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Feb 7, 2023

Pottery Barn Kids Customer’s Q&A

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Pottery Barn Kids Features and Benefits

Pottery Barn Kids offers several key features and benefits:

  • The Key Rewards Program: This program allows customers to earn rewards across seven brands. Members can join for free and earn 2% back in Silver rewards on qualified purchases. Cardmembers earn 5% back in Gold rewards on qualified purchases with their Key Rewards Card.
  • Exclusive Benefits: Members enjoy exclusive benefits such as member-only offers, early access to sales and products, new collection first look, free design services with Design Crew, free standard shipping at Williams Sonoma, and 12-month, equal-pay promotional financing optional on purchases of $750 or more.
  • Pottery Barn Credit Card: With a Pottery Barn credit card, customers can earn Key Rewards that they can redeem at Pottery Barn, West Elm, Williams Sonoma, Pottery Barn Kids, Pottery Barn Teen, Williams Sonoma Home and Mark & Graham, online or in-store.

These features and benefits enhance the shopping experience and provide value to customers. Happy shopping!

Pottery Barn Kids Pricing

Pottery Barn Kids offers various pricing categories for their products, including:

  • $25 & Under: For affordable items like toys and small gifts.
  • $50 & Under: For a range of products including furniture and bedding.
  • $100 & Under: For more substantial items like furniture and personalized gifts.
  • $100 & Over: For higher-end products and larger furniture pieces.

Additionally, they have ongoing sales with discounts up to 60% off on various categories such as kids' furniture, nursery furniture, and baby bedding.

About Potterybarnkids.com Payment Method?

Potterybarnkids.com accepts various payment methods for customer convenience. For orders within the United States, customers can use credit cards, including Visa, MasterCard, American Express, and Discover. Additionally, Pottery Barn Kids Gift Cards, eGift Cards, and rewards certificates are also accepted. For international orders, the options are slightly more limited, with Visa and MasterCard being the only accepted credit cards. The billing process for international orders is handled by Borderfree, and charges will appear as "51*Pottery Barn Kids" on the credit card statement. It's important to note that Pottery Barn Kids Gift Cards are not valid for international purchases.

Pottery Barn Kids FAQs

FAQ

How To Open A Pottery Barn Kids Account?

To open an account on Pottery Barn Kids, follow these steps:

  1. Visit the Pottery Barn Kids website.
  2. Look for the Sign In option, usually located at the top right corner of the page.
  3. Click on Sign In. This will open a dropdown menu.
  4. In the dropdown menu, select Create a New Account.
  5. Fill in the required information, including your email address and password.
  6. Click on Create Account to finalize the process.

Once the account is created, you can manage your settings, track orders, and enjoy other features offered by Pottery Barn Kids. Remember to keep your login information secure. Happy shopping!

FAQ

Pottery Barn Kids Alternatives

Here are some top alternatives to Pottery Barn Kids:

  1. ChildAngle
  2. Babylist
  3. Babyletto
  4. Strolleria
  5. Albee Baby
  6. Pottery Barn
  7. PBteen
  8. Havenly
  9. Wayfair
  10. Crate & Barrel

These alternatives offer a variety of products and services similar to Pottery Barn Kids. Each has its own unique features and offerings. Happy shopping!

FAQ

About Potterybarnkids.com Prices and Cost?

Potterybarnkids.com offers a range of kids' and baby furniture, bedding, and toys designed to delight and inspire. The prices vary across different categories and individual items. For budget-conscious shoppers, there are options under $25, $50, and $100, as well as higher-end items over $100. The site also features a sale section where customers can find discounts of up to 50% off on kids' furniture, nursery furniture, and nursery seating. New arrivals, such as the Willow Bed and Elsie Convertible Crib, are priced between $499 and $998. Customers looking to make a purchase can do so online by adding items to their shopping cart and proceeding through the checkout process, which includes filling out shipping and billing information. For international orders, prices will be converted to the chosen currency, and all transactions are completed with the global provider, Borderfree, which displays a guaranteed order total including shipping costs and any applicable duties and taxes.

FAQ

About Potterybarnkids.com Popular Products and Services?

Potterybarnkids.com offers a wide range of products and services tailored for children's needs. The popular products include backpacks, lunch gear, kids' furniture, bedding, and nursery furniture. They also provide a variety of toys and play items, such as kitchens & pretend play, dolls, educational toys, and outdoor toys. For room decoration, customers can find decor, rugs, window treatments, and lighting options. The site is known for its quality materials and durable products that are designed to last through the years of a child's growth. Additionally, gifts and seasonal items like Halloween costumes and accessories are also among the bestsellers. The brand ensures that their collections are mindfully made and kid-approved, aiming to make playtime and bedtime both fun and functional.

FAQ

Potterybarnkids.com Return Policy?

Potterybarnkids.com has a comprehensive return policy that allows most items to be returned within 30 days of purchase or delivery for a refund of the merchandise value. If there are any concerns about defective or damaged merchandise, customers should contact customer service right away. For incorrect products or orders damaged in transit, contact must be made within 7 days. Proof of purchase is required for all returns. Items that are ineligible for return include monogrammed items, mattresses, gift cards, custom-made items, final sale items, and items damaged through normal wear and tear. For registry returns, a refund or exchange is provided within 90 days of the event or purchase date, whichever is later. As for the shipping policy, Potterybarnkids.com's shipping and processing fees cover the handling and delivery of orders. Most purchases are expected to arrive within 10-15 business days for metro areas and 12-18 business days for non-metro areas. Customers are notified by email in case of any delays. Some promotions may offer free shipping. Delivery fees are non-refundable, and international returns are only available for items shipped to the United States. For further assistance, customer service can be contacted.

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